Terms, Conditions and Privacy Statement

TERMS AND CONDITIONS OF NLL MEMBERSHIP

The Northern Lass Lounge want our relationship to be as seamless and transparent as possible so we can continue to support you in the right way.

Payment

30 Day Pass - this one off payment of £25 will grant you access to the Lounge Suite and all online training PLUS our exclusive members group and members benefits for 30 days from the start date. This offer is available for a limited time only.

Annual Membership - Yearly payments will be taken at a discounted rate of 2 months free. This will be automatically taken from your bank in 12 months time from the date you signed up and is a non refundable fixed term payment.

Monthly Membership - Monthly payments will be automatically taken from your bank from the date you sign up.

You may terminate your membership at any point by filling in this form.

The Northern Lass Lounge reserves the right to terminate your membership without penalty (see "Termination of Membership'

Next Level Lounge Facebook Group

You will be added to our exclusive Next Level Lounge Facebook group for the duration of the membership. Please read and keep up to date on the rules of the group. We reserve the rights to change these at any time. Remember we want to continue to support you in our amazing communities so do get involved and keep checking in. Any questions about the Next Level Lounge, The Lounge Suite or your membership can be submitted and asked in the Next Level Lounge Facebook Group.

Tickets & Discounts

As part of your membership you are entitled to a discount on any events booked through our facebook groups or website and any merchandise ordered through the shop. Discount codes must be used on check out to claim the reduction in price.

For all event tickets including online and in person events which are bought by Next Level members or non members, refunds will not be considered.

We reserve the right to change discounts and offers at any time.

Content

All of the training is created from the Lounge Teams own experiences with a combination of experience and opinion and our live videos are a combination of experience and opinion.

The content in The Lounge Suite training area is a mixture of pre-recorded content as well as live downloads from Lounge Team Members regular content in the Next Level Lounge Facebook Group. 

All information is correct at time of recording, Social Media can and does change frequently and we cannot be held responsible for how and when these changes take place to certain platforms, e-commerce sites and social media apps. What we will do is ensure our training is updated periodically and aligned to current social media strategies.. You will find consistent content is uploaded all of the time but you will always have Kylie and the teams awareness of any major changes or updates in the main Next Level Lounge Facebook Group.

Confidentiality

We want our communities to continue to be a safe place for you. We completely understand that in the sharing of our experiences as a trusted community you may divulge personal information and situations. The Next Level Lounge will remain a private group meaning all of our conversations will be kept within our safe space and will not at any time either directly or indirectly, be used to a third party.

Changes to Terms

These terms may be updated or modified from time to time to reflect changes in our practices or regulatory requirements. You will be notified of any significant changes to these terms and your continued use of the Course after such changes will constitute your acceptance of the new terms.

Copyright

We trust our loungers and we hope you will support us in making this an amazing space for all. Please note ALL materials are for your use only – if found to be in breach of this requirement by misuse of the content, legal remedy will be taken.

Inclusivity

Women-Only Membership Policy

The Northern Lass Lounge is a community and network exclusively for women business owners. We aim to create a safe, supportive, and empowering space tailored to the unique experiences, challenges, and opportunities faced by women in business.

In accordance with the Equality Act 2010, we are legally permitted to offer a single-sex membership to women as a proportionate means of achieving a legitimate aim. Our mission is to address the underrepresentation of women in business networking, provide resources and support designed specifically for women, and foster a sense of community among women business owners.

Inclusivity Statement

While we proudly focus on supporting women, we are also committed to inclusivity. We warmly welcome all individuals who identify and live as women, including cisgender women and transgender women, into our community.

We are committed to maintaining an inclusive and respectful environment for all members.

Exclusion of Men

Due to the specific aims and purpose of this membership, we do not extend membership to men. This decision is made to uphold the integrity of our mission and ensure the effectiveness of the support we provide. However people of all genders are able to purchase our stand alone courses.

We recognise and respect the importance of diversity in all its forms. Our decision to restrict membership to women is not intended to discriminate but to create a focused environment that fulfils the needs of our members.

Termination of Membership

We reserve the right to cancel any membership at Our sole discretion, at any time, and for any reason. In such cases, we will provide written notice to the member, including the reason for cancellation, where appropriate.

Memberships will never be terminated on grounds related to any protected characteristic as defined by the Equality Act 2010, such as age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. As above under 'inclusivity' we are a single-sex membership for women so other genders are excluded as detailed.

Your Membership may be terminated immediately on Us giving notice where:

a) You have committed a breach of any of these Terms or Membership Rules, that cannot be remedied or where You have committed such a breach that can be remedied but You fail to do this within 14 days of Us notifying You of such breach;

b) You behave in a manner that is unacceptable towards any Director or team member or Use language that is considered harassing, abusive, offensive, insulting, derogatory or disrespectful;

c) We discover that any information provided by You is false or incorrect or You have withheld material information that is relevant to Your Membership;

d) You infringe the Northern Lass Lounge IP or do anything that (in Our view) brings, or is likely to bring the Company’s reputation into disrepute or damages, or is likely to damage, Our goodwill (including any complaints or other allegations about Your conduct or that of any other individual connected to your business);

h) You fail to pay any Fees or other sums when due in accordance with these Terms;

or i) for any reason, We consider it appropriate to terminate Your Membership to safeguard Our reputation or the safety or wellbeing of our team of administrators, Directors and wider community.

We can without notice, terminate Your Membership if any information is received from Trading Standards or the Police or any other that indicates You are in breach of our Terms or that You have acted (or are acting) in a manner which damages Our goodwill or is likely to bring the Company’s reputation into disrepute (although We may not be able to share such information with You due to confidentiality obligations or other legal restrictions).

We can without notice, terminate Your Membership if a legal decision indicates You have acted in breach of these Terms or that You have acted in a manner which damages Our goodwill or is likely to bring the Company’s reputation into disrepute.

You may terminate Your Membership ‘for cause’ on giving Us written notice, where

(a) We have committed a breach of any of these Terms that cannot be remedied or where We have committed such a breach that can be remedied but fail to do this within 14 days of You notifying Us of such a breach; or

(b) where We provide You with notice of a modification or update to these Terms or variation to the Fees that You do not accept, provided You terminate Your Membership prior to the date of such modification, update or variation coming into effect.

(c) for any reason, with at least 48 hours notice before your next payment is due.

WHAT HAPPENS AFTER TERMINATION?

Termination of Your Membership shall be without prejudice to the rights of either party, which accrued prior to the date of such termination including any outstanding payment obligations.

If Your Membership is terminated:

A - by Us for whatever reason:

a) You shall not be entitled to a refund of Your Membership Fee paid

b) You will be informed via email of the termination; we will not be obligated to share the details of this beyond what is stated in this policy

c) Your access to online content, groups, communities, invitations to events and all forms of communication will be stopped immediately.

d) You will be marked as uncontactable in our database

B - by You legitimately under these Terms where we are at fault:

a) You shall be entitled to a refund of Your Membership Fee or any part of it. (unused prorata)

b) We shall cease to take any payments from any existing Card Payment Authorisation or Direct Debit upon termination.

c) You may request your details are removed from our database entirely; otherwise you will remain on our email list and may be contacted in future.

C - by You legitimately under these Terms where there is no fault or reason:

a) You shall not be entitled to a refund of Your Membership Fee paid.

b) We shall cease to take any payments from any existing Card Payment Authorisation or Direct Debit upon termination.

c) You may request your details are removed from our database entirely; otherwise you will remain on our email list and may be contacted in future.

When Your Membership terminates: Your right to use the materials associated with The Northern Lass Lounge shall cease immediately and You must remove any reference to Your Membership from all any social media posts and communications without delay; and You must not do or say anything from that date to give the impression that You continue to be a Member or are in some way associated with or endorsed by Us.