Terms, Conditions and Privacy Statement

TERMS AND CONDITIONS OF NLL MEMBERSHIP


The Northern Lass Lounge want our relationship to be as seamless and transparent as possible so we can continue to support you in the right way.


Payment

30 Day Pass - this one off payment of £25 will grant you access to the Lounge Suite and all online training PLUS our exclusive members group and members benefits for 30 days from the start date. This offer is available for a limited time only.

Annual Membership - Yearly payments will be taken at a discounted rate of 2 months free. This will be automatically taken from your bank in 12 months time from the date you signed up and is a non refundable fixed term payment.


Monthly Membership - Monthly payments will be automatically taken from your bank from the date you sign up.


You may terminate your membership at any point by filling in this form.


Next Level Lounge Facebook Group

You will be added to our exclusive Next Level Lounge Facebook group for the duration of the membership. Please read and keep up to date on the rules of the group. We reserve the rights to change these at any time. Remember we want to continue to support you in our amazing communities so do get involved and keep checking in. Any questions about the Next Level Lounge, The Lounge Suite or your membership can be submitted and asked in the Next Level Lounge Facebook Group.

Tickets & Discounts

As part of your membership you are entitled to 10% discount on any events booked through our facebook groups or website and any merchandise ordered through the shop. Discount codes must be used on check out to claim the reduction in price.

For all event tickets including online and in person events which are bought by Next Level members or non members, refunds will not be considered.


Content

All of the training is created from the Lounge Teams own experiences with a combination of experience and opinion and our live videos are a combination of experience and opinion.

The content in The Lounge Suite training area is a mixture of pre-recorded content as well as live downloads from Lounge Team Members regular content in the Next Level Lounge Facebook Group. 

All information is correct at time of recording, Social Media can and does change frequently and we cannot be held responsible for how and when these changes take place to certain platforms, e-commerce sites and social media apps. What we will do is ensure our training is updated periodically and aligned to current social media strategies.. You will find consistent content is uploaded all of the time but you will always have Kylie and the teams awareness of any major changes or updates in the main Next Level Lounge Facebook Group.


Confidentiality

We want our communities to continue to be a safe place for you. We completely understand that in the sharing of our experiences as a trusted community you may divulge personal information and situations. The Next Level Lounge will remain a private group meaning all of our conversations will be kept within our safe space and will not at any time either directly or indirectly, be used to a third party.


We trust our loungers and we hope you will support us in making this an amazing space for all. Please note ALL materials are for your use only – if found to be in breach of this requirement by misuse of the content, legal remedy will be taken.

Privacy Statement

The Northern Lass Lounge is committed to respecting your privacy and the privacy of every member signing up to The Next Level Lounge. The information we collect about you will be used to fulfil the required services and enable us to improve how, as an organisation, we deal with you.


Should you have a question about the data we store, our contact details are:

The Northern Lass Lounge

northernlasslounge@gmail.com


The information that we collect about you will only be used lawfully (in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018). All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.


This information will not be disclosed to anyone outside The Northern Lass Lounge or its associated companies, partners, and other companies with which The Northern Lass Lounge has arranged services for your benefit.


We expect the information we hold to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information. To have your information removed or rectified, please contact northernlasslounge@gmail.com


The only information we will hold will be what you provide on registration:

• name

• email address


You are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to deal with you as a Member or service user in an efficient and effective manner.


The legal basis for processing your data is based on your specific consent and our legitimate interest that we will have requested at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so. Unless we are precluded from doing so by law, you have the right to remove your consent at any time via the unsubscribe link included on all emails we send, Newsletters or by contacting us and requesting that processing of your details be restricted or deleted.


Unless otherwise required by law, your data will be stored for a period of 2 years after our last contact with you or some other identifiable action or period, at which point it will be deleted.


Protection of Personal Information

The Northern Lass Lounge takes precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction. We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.